What does IT support cost for a small business in Richmond or Chesterfield VA?

Remote support starts at $110 pay-as-you-go (or $94–$99 per credit in 5- and 10-packs). On-site support starts at $135 pay-as-you-go (or $116–$122 per credit). Monthly care is $30 per device for monitoring and patching, $85 per user for remote managed support, and $105 per user for full managed support including on-site visits. Larger projects get a written quote after a free 30-minute call.

Where does Nubitect provide IT services?

Nubitect serves small businesses in Chesterfield County, Richmond, Midlothian, Powhatan, Chester, Bon Air, Woodlake, Brandermill, Moseley, and North Chesterfield Virginia. On-site visits across the Richmond, VA metro are normal — not a long drive — and remote support is available everywhere in central Virginia.

Do you help dental and medical offices with HIPAA IT compliance?

Yes. HIPAA Security Risk Analysis starts at $565. The work covers multi-factor authentication, encrypted backups, access controls, audit logging, secure email, business associate agreements, and written security policies. Common practice-management systems supported include Dentrix, Eaglesoft, and Curve Dental for dental offices and EHRs for medical practices.

Can you help with Microsoft 365 and Teams Phone for a small business?

Yes. Email and business-tool setup starts at $65 per user and covers Microsoft 365, Teams, SharePoint, OneDrive, licensing, MFA, Defender, Intune, and Teams Phone (sometimes called Teams Voice). Larger migrations and onboarding/offboarding automation are quoted by scope.

Our internet, email, or phones just stopped working — what do I do?

Call Nubitect at (804) 391-0234 right away. While the phone rings, write down what changed, who is affected, whether internet, email, files, phones, or POS are down, and the exact error message. Nubitect triages work-stopping issues live; non-urgent planning can wait for a free 30-minute call or the contact form.

Do I have to sign a long-term contract or retainer?

No. Nubitect publishes starting prices, gives written quotes before scoped work begins, and does not require a long retainer to have a first conversation. Monthly care plans are designed to be practical and cancelable, not a trap.

How is Nubitect different from a national IT managed service provider?

National MSPs route calls through tier-one queues and hand work to whoever's available. Nubitect is one local team in Chesterfield County — the same person who scoped the engagement is the person on the call when something breaks. There is no retainer trap, no overseas call center, and no minimum seat count. The pricing is published. On-site visits across the Richmond metro are normal.

When is Nubitect the wrong fit?

Nubitect is overkill for a one-time password reset, basic consumer-grade email setup, or a multi-national company that needs 24×7 follow-the-sun staffing. The right fit is a small business with messy, regulated, or high-stakes IT — Microsoft 365 / Google identity, HIPAA, cybersecurity, cloud, phones, employee lifecycle, or AI rollouts — where senior judgment reduces risk and saves time.

Do you offer AI voice receptionists, AI chatbots, and Microsoft Copilot rollouts?

Yes. AI Voice Receptionist starts at $395/month (24/7 call answering with appointment booking and PMS integration). AI Chatbot for Business starts at $295/month (custom chatbot trained on your documents). Microsoft 365 Copilot Rollout is productized at $895 Readiness, $2,450 Pilot Rollout, or $4,950+ Full Rollout — right-sized for SMBs instead of enterprise consultancy pricing.

Chesterfield County · Richmond metro

Local IT for small businesses that want plain English.

Microsoft 365, cybersecurity, cloud, and practical AI — delivered by a seasoned local team. Flat written quotes. No retainer trap. Free 30-minute first call.

Book a free call (804) 391-0234